Pro Help IT

Networking and Computer Services

0479 113 266

7 day service: Available during business hours, evenings & public holidays.

About Us

Pro Help IT offers a professional and affordable service that is Australian owned and operated to cater for all your computer and networking needs for the home, office or school.

Our friendly and knowledgeable staff have police and working with children’s checks which can be sited upon request.

Services

Malware & Virus Removal

Have your computer professionally cleaned and tested by our expert team either remotely or on site.

Data Migration & Recovery

Accidents happen! Our team will work to restore your information & recover your data.

Maintenance Services

Our team can manage your back ups and test and maintain your computer systems to help prevent data loss and equipment failure.

Custom PC & Server Building

Need a purpose built system to suit your needs? Our team of experts could have your dream machine built and ready to go! We cover everything from gaming PC’s to professional business solutions.

Network Design & Implementation

We design and build personalised networking solutions around your individual needs.

Dead spots in your WIFI? we have a solution for you!

Desktop/Laptop Repairs & Upgrades

Strange noises or Blue screen? PC Spontaneously turning off? Call us for all your repair and upgrade needs!

Computer Tutoring

We understand not everyone is confident with using their computers and other devices safely. Whether you are beginning to use a computer for the first time, or just need extra help setting up a new PC our friendly team can help.

E-Waste Responsible Recycling and refurbishing

Not all of our unwanted technology has to go to landfill, here at Pro Help IT we will take your old IT equipment free of charge, destroy data and recycle or re-purpose the equipment, reporting will incur additional fees, call out fee may apply for business customers.

Email and Device Setup

Our technicians can help you sign-up a free account and also setup easy one click access. We are capable of transferring email databases from different platforms and setup multiple email accounts using your favourite email software.

Rates

*Separate quotes may be provided for business solutions

9AM to 6PM – Monday to Friday
Call out fee including first hour: $100
Additional time: $40 per half hour

After hours & Weekends
Call out fee including first hour: $150
Additional time: $50 per half hour

Remote Assistance
No call out fee applicable
Hourly rate $60 p/h

*Please Note: Additional fees and Charges may apply for equipment and software needed for your repairs and upgrades.

Areas of Service

Pro Help IT currently services the following suburbs, anywhere outside these areas may incur an additional travel charge of up to $20.

 Aspendale, Aspendale Gardens, Bonbeach, Braeside, Carrum, Carrum Downs, Chelsea, Chelsea Heights, Cheltenham, Clarinda, Clayton South, Clyde, Clyde North, Cranbourne, Cranbourne East, Cranbourne North, Cranbourne South, Cranbourne West, Dandenong, Dingley Village, Doveton, Edithvale, Endeavour Hills, Eumemmerring, Frankston, Frankston North, Frankston South, Hallam, Hampton Park, Harkaway, Heatherton, Highett, Junction Village, Karingal, Langwarrin, Langwarrin South, Lynbrook, Mentone, Moorabbin, Moorabbin Airport, Mordialloc, Narre Warren, Narre Warren North, Narre Warren South, Oakleigh, Oakleigh South, Pakenham, Parkdale, Patterson Lakes, Waterways, Sandhurst, Seaford, Skye, Berwick.